Increase Your Productivity Using Microsoft® Outlook®  

Program Description

E-mail is a necessary tool in today’s workplace; however it can be time-consuming to manage. E-mail steals your time when there isn’t a good system in place to process and maintain it on a daily basis. You are guaranteed to save time when you implement the e-mail techniques Laura shares with you. What can you do with an extra hour a week or more just by using a few of these ideas?

You will leave inspired to go back to your office and implement Laura’s realistic, time-saving techniques AND you just might say: “WOW, I didn’t know I could do that!”

This program is based on Laura’s book:
Increase Your Productivity Using Microsoft Outlook (2010 and 2013 versions)

Imagine...More Accomplished...In Less Time...With Less Stress

Results

Programs can be composed of the following learning objectives and more to meet your needs, including:

• The purpose of the Inbox and what e-mails should live in the inbox

• A process for e-mail and the four actions you can apply to any e-mail

• Making time to manage e-mail

• Creating an organized Inbox filing structure so you can quickly retrieve information

• Configuring the Inbox to easily read and process e-mail by adding and removing columns of data

• Maintaining a follow-up system for e-mail

• When to pick up the phone instead of writing one more e-mail

• Composing a well-organized e-mail for an improved response rate by the recipient

• How to create and use e-mail templates - guaranteed to save you hours each month

• How to use e-mail Quick Parts - guaranteed to save time each day

• How to "mark your comments" automatically with your name in an e-mail response – a little known feature you can turn on and customize in under 2 minutes

• How to flag e-mail for follow up so it doesn't live in your inbox so you never miss an important
deadline

• How to use Quick Steps for repeatable actions used multiple times a day on e-mail and calendar items

• How to use the “Save Sent Item To” feature to automatically folder e-mail about a particular client or sale – so that it doesn’t all live in the “Sent” folder and instead lives in one organized location

• Delaying the delivery of an e-mail once it’s written

• Composing a compelling and descriptive subject line

• Inserting a hyperlink to a website, instead of inserting the long, ugly URL

• Changing the subject line for an e-mail you file into a folder

• Configuring “Automatic Replies” to automatically respond to incoming e-mail

• Methods for sorting e-mails for cleanup and organization

• E-mailing contacts that are part of a “category” rather than creating a distribution list

• Creating, editing and removing e-mail signatures that include graphics and hyperlinks to websites

• Directing replies to an e-mail you send to someone else

• Using e-mail delivery options such as voting options, requesting a delivery and/or read receipt

• Recalling an e-mail you didn’t intend to send

• When to save attachments to a server, computer, public folder or leave in the Inbox

• Marking e-mail “read” or “unread” and why you want to do this

• When to use “reply” vs. “reply all”

• Proper use of the “TO” “CC” and “BCC” fields and how to move e-mail address from one field to another

• Creating rules to filter e-mail

 

Audiences: Corporations, Conventions, Conferences, Associations and Small Businesses

Program Length: 1.5, 2 or 3 hours*
*The length of this program will vary based on the content selected from the above list of results.

Outlook Versions: This program can be taught using Microsoft Outlook 2016, 2013 or 2010

Investment: Please contact our office at the numbers below for an estimate or proposal.

Why Hire Laura for this Program?

Laura is a Productivity Specialist™ with over twenty-five years of experience developing business processes with the use of technology. She understands the challenges individuals and companies face on a daily basis with the use of Microsoft Outlook and how to organize and retrieve information quickly when needed. In the 1990's Laura was hired by community colleges teach Microsoft Outlook to employees of corporations. Laura quickly became frustrated with the content of the materials she was asked to teach with and decided to create her own materials and began teaching her own classes. Laura believes that it's not enough to know "HOW" to use specific features of Outlook but that you also need to know "WHY" you must incorporate these techniques into your daily e-mail management practices. Laura's down-to-earth, real-life examples, will quickly help you understand how you can integrate these objectives into your workday so you can increase your productivity.

Additional Microsoft® Outlook® Programs

Microsoft Outlook Productivity Hacks*
*A specific sub-set of the “Results” listed previously comprise this program.

10 Tactics for Improving Follow Up and Closing a Sale Using Microsoft Outlook

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10 Techniques to Increase Your Productivity

Eliminate Chaos at Work: Simple Strategies for Managing Electronic and Paper Information

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Use Time Wisely to Increase Profitability - Standards to Eliminate Time Wasters